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About Appalachian Chimney Service

Trusted chimney & hearth professionals serving Western North Carolina

Our Story

Appalachian Chimney Service LLC was founded by Jason Wixson as a one-man operation built on over 27 years of industry experience. Jason combines his professional expertise with a love for the Western North Carolina outdoors.

Services

We provide comprehensive chimney and hearth solutions throughout Western North Carolina, including:

We offer group discounts and affordable services to people on fixed incomes, ensuring everyone has access to essential chimney safety services.

Our Mission

To perform for our customers the highest level of quality chimney services at fair and market competitive prices.

To ensure the longevity of our company through repeat and referral business achieved by customer satisfaction in all areas including on-time service, attention to detail, and service-minded attitudes.

To maintain the highest levels of professionalism, integrity, honesty, and fairness in our relationships with our suppliers, professional associates, and customers.

Customer Service

At Appalachian Chimney Service, we believe our job is 10% actual work and 90% education. We take the time to help homeowners understand their chimney systems, proper maintenance practices, and safe operation techniques. Each customer receives personal attention and thorough documentation of our findings, complete with visual evidence. We stand behind our work with a satisfaction guarantee!

Our Reputation

We earn our reputation with each and every job by providing service that goes beyond industry standards. Every recommendation we make is firmly grounded in IRC (International Residential Code) and NFPA-211 standards, which we consider our professional "bible" for proper chimney work.

Unlike contractors who might overlook critical details, we inspect thoroughly for issues such as proper clearances, correct pipe installation, and actual chimney construction types behind decorative facades. Our comprehensive documentation includes detailed photos and camera inspections, giving homeowners clear evidence and understanding of their chimney's condition.

We are reliable, licensed, insured, and committed to maintaining the highest safety standards in everything we do. Our membership in the National Chimney Sweep Guild (NCSG) reflects our dedication to ongoing professional development and industry best practices.